Leveraging Leadership Series

All modules can be delivered independently, combined in any order or presented as a complete 6 week series

Self-Leadership Objectives -
Intentionally influencing thinking, feeling & behaviors to achieve objectives

Define self-leadership       

Understand the primary components of self-leadership

Describe the relationship between self-leadership & responsibility 

Explain the need for self-leadership before leading others

Appreciate why self-leadership is challenging 

Practice techniques to make self-leadership a habit                                             

Self-Leadership Techniques

Feeling Flow -The sense of joy we get when our skills match high challenges

Triple A’s of Change - Awareness, Acknowledgement, Action

Discovery vs. Perfection - Encourages experimenting and learning from life

 Discovery ?s - What am I feeling, What does it mean, What else can it mean?


Communication Objectives
Exchanging meaningful information between 2 or more people

Explain the Communication Cycle      

Explore Types of Communication  

Understand Myers-Briggs Personality Preferences to communicate more effectively

Utilize Active Listening to Enhance Communication 

Use OFER to Communicate with Empathy

Describe Your Organization’s Culture

 Communication Techniques

MBTI Personality Preferences - Helps understand ourselves & others so we can communicate effectively

Active Listening - Repeat back what we have heard to ensure we have understood

OFER - Opportunity, Feeling, nEed, Request - Provides difficult feedback without making others defensive

Team Contracts - Helps everyone understand how we intend to work together


Conflict Management Objectives
Resolve situations when 2 or more people do not understand each other’s perspectives

Define Conflict

Understand 3 common reactions to conflict – Fight, Flight or Flow

Describe three common methods for managing conflict

Be able to read defensiveness in others

Utilize the constructive confrontation process

Practice ways to resolve conflict

Conflict Management Techniques

Flow as a Goal - When we recognize others are equally as important as we are

Reading Defensiveness - Noticing ways employees may try to avoid confrontation

Constructive Conflict - Take ownership, state the facts, describe your feelings, the behavior, the effect

Collaborative Resolution - People work together to analyze a conflict and develop solutions together

Motivation Objectives
Understanding each others values helps us work more effectively together

Describe how values drive behaviors                                                       

Explore your values                                                                                     

Conduct a values gap analysis                                                                      

Understand motivation factors                                                                

Identify the link between values and motivation           

Use a framework for shaping behavior   

Motivation Techniques

Respecting Values - To motivate others we have to respect their values, even if we don’t share them

Bridging the Values Gap:  What are my values, What are their values, what are our shared interests

Identifying Internal (taking pride in work) & External (cash bonusus) motivators

Shaping Behavior - People need to know what the rules are, who makes them & the consequences


Decision Making & Ethics Objectives
Understanding short and long term benefits

Understand the Decision Making Process

Utilize Common Decision Analysis Tools          

Explain the Role of Integrity and Ethics in Supervising Others


Decision Making Techniques

The Decision Making Process - Identify the decision and desired outcome, generate alternatives, make decision, follow through, and determine if decision was useful, if not look for alternatives

The 5 Whys - Useful to help identify the real issue, Ask Why 5 times in a row

The Z Decision Making Model - Use Sensing, Intuition, Thinking & Feeling when making a decision

Values in Ethics – A common understanding of what the right thing to do is


Learning Organization Coaching Objectives
Continuous improvement supports success

Explain the importance of coaching to create a learning organization        

Understand the importance of trust in an coaching relationship

Use the GROWING coaching model


Learning Organization Coaching Techniques

Nurture people’s talents and abilities by meeting with them individually at least 4 times a year

Create a Learning Organization –Identify opportunities for you and others to learn continuously

Build Trust – Be transparent with important information in order to build trust

GROWING:  Goal, Reality, Options/Obstacles, Will, Indicators of Success, Next Steps, Go back to goal